Without you, there is no us, so we want you to be happy. Most of the items we deal with are not new, they often have some wear and tear. We try our best to document any flaws with pictures and descriptions, but we also understand sometimes things look different in pictures. If you purchase an item you are not happy with you can return it for your money back, no problem. We will even send you a label so shipping back costs you nothing. You really have nothing to lose because we want you to be comfortable in your buying decision.